Privacy Policy
This page explains what information Root Cause Technology ("we", "us", "our") collects through rootcausetechnology.com, how we use it, and how to ask us to change or delete it.
What we collect
When you use the contact form or testimonial form, we collect the information you give us: name, email, business, and whatever you choose to share in the message and optional questions. When you browse the site, our hosting provider records standard technical information (IP address, browser type, pages requested, timestamps). We also use Google Analytics to see, in aggregate, how people use the site: pages viewed, referring source, approximate location, device type, and engagement events. Advertising and cross-device features are turned off.
How we use it
We use what you send us to read and respond to your inquiry, keep records of who contacted us and about what, and, where you gave us permission, publish a testimonial. We do not run newsletters or automated marketing from contact-form submissions. We keep a copy of each contact form submission with our hosting provider for 90 days, so a message is not lost if email fails. After 90 days it is deleted automatically.
Who we share it with
We do not sell or rent your information. We use a small number of service providers to host the site, deliver our forms' emails, run a bot check on the contact form, track inquiries, and run analytics. Each provider receives only what it needs to do its job. We may also disclose information if the law requires it, or to protect our rights, our property, or the safety of others.
Cookies
Our analytics service sets cookies to recognize returning visits. Our spam-protection check may set a security cookie on pages with forms. We do not set advertising cookies. You can clear cookies in your browser at any time. To learn how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services. You can opt out of Google Analytics across all sites with Google's opt-out browser add-on.
Your choices
Email info@rootcausetechnology.com to ask what we hold about you, correct something, or delete it. The owners of Root Cause Technology handle these requests themselves and will confirm when it is done. If you submitted a testimonial and want it taken down, email us and we will remove it.
Children
This site is meant for businesses and adults. We do not knowingly collect information from anyone under 18.
Changes
If we change how we collect or use information, we will update this page and change the "Last updated" date above.
Contact
Root Cause Technology
Joliet, IL
info@rootcausetechnology.com
(815) 714-8819